Responsible Gaming
Gaming Should Be Entertainment
At eleanorgodley.com.au, we believe that online gaming should be enjoyed as a form of entertainment only. It is not a way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.
Age Verification
You must be 18 years of age or older to access and use our services in Australia. If you are under the legal gambling age, you are not permitted to gamble. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. If you recognise any of the following signs in your behaviour, please seek help immediately:
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activity from friends, family, or loved ones
- Gambling with money intended for essential expenses (rent, bills, groceries)
- Experiencing mood swings or irritability when unable to gamble
- Spending more time or money on gambling than intended
- Neglecting work, study, or personal relationships due to gambling
- Borrowing money or accumulating debt to fund gambling
- Feeling unable to stop or control your gambling
- Using gambling as an escape from stress, anxiety, or other problems
- Repeatedly failing to cut back on gambling despite wanting to
Self-Help Tools
We encourage all players to use the following tools to help manage their gaming:
- Deposit Limits: Set a maximum amount you are willing to deposit within a specific time period
- Loss Limits: Set a maximum amount you are willing to lose in a gaming session
- Time Limits: Set a maximum duration for each gaming session
- Reality Checks: Request regular reminders during play to assess how long you've been gaming and how much you've spent
- Self-Exclusion: Voluntarily exclude yourself from your account for a period of time if you feel your gambling is becoming problematic
If you would like to set any of these limits, please contact our customer support team or visit your account settings.
Support Organisations
If you are struggling with problem gambling, help is available. Please reach out to one of the following organisations:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free, confidential support and counselling services for Australians affected by problem gambling
- Lifeline Australia: 13 11 14 — Crisis support and suicide prevention services available 24/7
United Kingdom
- GamCare: www.gamcare.org.uk — Free, confidential support for anyone affected by problem gambling
- GamStop: www.gamstop.co.uk — National self-exclusion scheme for online gambling
Canada
- Responsible Gambling Council: www.responsiblegambling.org — Resources and support for problem gambling in Canada
United States
- National Council on Problem Gambling: www.ncpgambling.org — Information and referral services for problem gambling
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): — Federal centre for health education providing resources on problem gambling
If You Need Help
Problem gambling can have serious consequences on your mental health, finances, and relationships. If you believe you may have a gambling problem, please seek help today. Support is available, and you are not alone. Reach out to one of the organisations listed above or speak to someone you trust.
Remember: Gambling should be fun. If it's not, it's time to get help.